TaaS – Telecommunications-as-a-Service

“Awesome opportunity” says Fusion Networks on being announced as the latest addition to the NZ Government Telecommunications-as-a-Service (TaaS) Panel

Wholly–owned Kiwi IT company, Fusion Networks, is celebrating it’s passed GO on its quest to supply telecommunications services to New Zealand Government agencies, specifically for connectivity services.

Spanning a wide range of Government agencies, not just central Government but all the state sector including DHBs, Schools, Universities, State Owned Enterprises etc. The TaaS Panel covers five service categories including connectivity, communications, contact centre, managed security and service aggregation services.

The TaaS Panel is managed by the Department of Internal Affairs as the lead agency with the aim of improving the way telecommunications services are delivered to agencies.

TaaS services are designed to enable agencies to share ICT investment and capability with each other and with all New Zealanders.

Fusion Networks has a staff of 50, providing a range of next-generation IT solutions to clients across New Zealand.

MD Andrew Gurr says he and the Fusion team are excited they will be able to compete in this area, given Fusion’s focus on innovation, agility and customer service.

“We believe we have a lot to contribute with a strong track record in providing connectivity to the Government sector. Fusion already manages most of New Zealand’s traffic lights across the main cities and is heavily involved in Intelligent Transport Systems, critical areas for New Zealand infrastructure.”

“Relative to other panellists, Fusion Networks is a smaller firm, yet that’s no constraint to the expertise of our engineers, our delivery of a wide range of services, plus the lateral thinking and proactivity our clients have come to expect of us.”

“We’re an independent lot and because we are agile, we can work in teams to bring the right combination of intelligence to bear on problem solving and the rapid resolution of critical issues.”

Mr Gurr says Fusion has an equal commitment to technology and client service.

“We pride ourselves on our long-term relationships with our clients and many of our staff have been with the company since its inception in 2009. Our success has resulted in significant and sustained growth over the past few years, with a new member of staff being recruited every three weeks to meet demand to deliver services.”

He says the company’s success in gaining a place on the coveted TaaS Panel reflects its persistence to progressively improve processes and procedures across its tech solutions, especially in the areas of connectivity and security.

“Any eligible agencies interested in TaaS Connectivity can contact Fusion Networks directly regarding our services.”

TaaS Keyboard

The list of suppliers appointed to provide telecommunications services to the New Zealand Government has been expanded.

Since the turn of the year, 12 new businesses have joined the panel and some existing suppliers have expanded service offerings, with 66 per cent of suppliers on the expanded panel based in New Zealand

The panel and some existing suppliers have expanded service offerings, with 66 per cent of suppliers on the expanded panel based in New Zealand.

“This is a great example of how we’ve engaged the market and connected it with agency needs, all the while growing and supporting local talent,” Department of Internal Affairs general manager commercial strategy and delivery, Chris Webb.

Launched in November 2015, 12 providers were initially selected to provide telecommunications and managed security services, with the all-of-government contract expected to save taxpayers at least $20 – $30 million within the first two years.

Benefits of TaaS

Easier collaboration

Agencies are able to merge, separate and co-locate without extra costs or complexity.

Freedom of choice

Agencies have the freedom to choose which suppliers and services best meet their business needs.

Greater flexibility

There are no minimum terms – agencies can leave a service agreement after just a month – and no minimum volumes. TaaS enables agencies to buy exactly the type and amount of services they require to meet their evolving needs.

Pay as you go

TaaS has no minimum volumes, so agencies pay only for the services they use. If one agency drives down the cost of a service from a vendor, the new lower cost immediately applies to all other agencies using the service.


TaaS ensures that agencies can secure data at the appropriate level and that security isn’t a barrier to providing services or working more closely with other agencies.

Latest technology

TaaS services are flexible to take advantage of innovative technology as it becomes available. Agencies using TaaS no longer run the risk of owning IT infrastructure that is out-of-date or unsuitable for their needs.

Structure of TaaS

The development of TaaS was based on the current trends of increasingly mobile workers, cloud-based applications and the use of a wide range of devices.

Perimeter-based corporate networks no longer suit modern telecommunications needs. TaaS takes a ‘walled garden’ approach, which allows security controls to be applied where they’re needed and limits access to authorised users only.

How agencies use TaaS

As lead agency, the Department of Internal Affairs (DIA) negotiates services and contracts with suppliers on the TaaS panel.

An agency chooses one or more suppliers to provide the services it needs, without having to carry out a market RFP process.

The agency signs a confidentiality agreement to access the TaaS portal, then a memorandum of understanding with DIA and a subscription form with its chosen service providers. This creates an agreement with the suppliers to deliver services to the agency.

Services work together seamlessly, regardless of the supplier or agency.

Agencies have no minimum volumes or terms – they can choose to leave a supplier after just a month. DIA can add or remove suppliers from the panel at any stage.

Why TaaS?

TaaS has been developed to make it easier for government agencies to easily and securely connect with each other and their customers.

It realises a number of the opportunities signalled in the Government ICT Strategy.

Agencies are increasingly:

Looking to move away from designing, building and operating their own technology solutions and outsourcing their infrastructure needing the flexibility to merge, separate or co-locate without extra cost or complexity working with other agencies and looking for ways to do this securely seeking telecommunications services that are economically priced and meet their evolving needs. TaaS addresses all these requirements, enabling agencies to work collaboratively and to deliver services that are more focused on their customers.

The latest addition on the NZ Government TaaS Panel

It’s official: Kiwi IT company Fusion Networks has been announced as the latest addition on the NZ Government TaaS Panel for supplying Connectivity services to Government agencies.

Pure New Zealand talent, a smaller firm relative to other crews, yet that’s never been a constraint to Fusion engineers, who deliver winning solutions across a wide range of services, with the forward thinking and proactivity clients have come to expect.

MD Andrew Gurr: “We’re an independent lot and because we are agile, we can work in teams to bring the right combination of intelligence to bear on problem solving and the rapid resolution of critical issues.”

Getting better connected to win – What is TaaS?

Telecommunications as a Service (TaaS) was jointly developed by the Department of Internal Affairs (DIA) and Ministry of Business, Innovation and Employment (MBIE) to allow agencies to easily connect with their customers and each other.

But TaaS isn’t just telecommunications; TaaS is tailored to each agency’s needs, allowing them to select the products and services they require from a range of providers such as Fusion Networks, who have been specifically chosen by Government. Agencies can access the best deals without having to go through a full market Request for Proposal (RFP) process.

TaaS has created an internet for government, called the GNet. TaaS has an internet-like architecture, with suppliers ‘peering’ or sharing their services for greater connectivity. In effect,

Fusion has a strong  record in providing connectivity to the Government sector

Waterview Tunnel

Setting up and managing sophisticated Intelligent Traffic Systems is a critical part of the Waterview Tunnel and associated new infrastructure, Fusion’s latest project in the sector.

Fusion provides managed circuits to traffic lights for Auckland TransportNZTA across NZ, Christchurch, Tauranga and Nelson City Councils, along with a selection of other regional councils. The team manages SCATS® servers for Dunedin City Council and Wellington City Council.

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