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NETWORK SUPPORT

Troubleshooting your connection

Having trouble with your connection? Check the links below for broadband outages in your area.

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Fibre
Broadband
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Once an outage has been resolved reboot your modem by switching it off for 30 seconds, then back on. In a minute or so, it should reconnect to the network.

If you need urgent support please call 0800 FNTECH during business hours or email  fntech@fusionnetworks.co.nz and we’ll get in touch

 

 

Click on your area for outage and update information

Fibre

Contact us for support in your area

General Enquiries

+64 9 573 2000

For sales, marketing + admin queries

sales@fusionnetworks.co.nz

 

General Support

+64 9 573 2003

For your desktop, server Infrastructure + network issues

servicedesk@fusionnetworks.co.nz

 

MoE Internet Support

0800 368 324

For your home network + connection 

moe@fusionnetworks.co.nz

Network Support

+64 9 573 2002

For your business networks support

servicedesk@fusionnetworks.co.nz

 

School IT Support

+64 9 801 2800

For your school systems + network support

 

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