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Fibre
Broadband >
Once an outage has been resolved reboot your modem by switching it off for 30 seconds, then back on. In a minute or so, it should reconnect to the network.
If you need urgent support please call 0800 FNTECH during business hours or email fntech@fusionnetworks.co.nz and we’ll get in touch
Click on your area for outage and update information
Fibre
Contact us for support in your area
General Enquiries
+64 9 573 2000
For sales, marketing + admin queries
General Support
+64 9 573 2003
For your desktop, server Infrastructure + network issues
servicedesk@fusionnetworks.co.nz
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MoE Internet Support
For your home network + connection
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Network Support
+64 9 573 2002
For your business networks support
servicedesk@fusionnetworks.co.nz
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School IT Support
+64 9 801 2800
For your school systems + network support
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